Why do I Get a Warning “A data breach on a site or app exposed your password” in Chrome?

When entering your username, password and/or security question to access the new It’sMe247 online banking or similar password-protected sites, you may get a pop-up warning you of a possible data breach that contains your email and password, similar to the image pictured below. This does not mean that your online banking account has been compromised.  This message does not originate from It’sMe247 online banking or KCCU. This message is from your Chrome web browser, to serve as an added security feature.

The Chrome browser now features built-in functionality where it can intercept password fields and compare them against lists of over 4 billion compromised passwords exposed in innumerable security breaches over the years. If you see this message, it means Google hit a match when scanning your credentials. As of now, Google Chrome doesn’t show what site or app experienced the breach, because they use heavily encrypted and secured algorithm.

Password warning and new online banking

KCCU will be launching an enhanced online banking system on July 28. While it’s possible for users to encounter this message using the current version of It’sMe247 online banking, users may notice this more frequently with the new It’sMe247. 

What should I do if I see this alert?

If you receive this message when logging in to your online banking, don’t worry, this does not mean your account has been compromised. However, we do recommend that you change your online banking password to something that is more complex.  You will also want to change the password for any other sites where you may have used the same username, password and/or security question combination.

Password best practices

The best way to keep your accounts safe is by using good password practices. Here are a few password best practices to follow when creating and using passwords.

• Use different passwords for each account, app or site you log into. 
• Length trumps complexity – longer passwords or pass phrases are harder to crack
• Complexity still counts – use numbers and symbols to add complexity
• Make passwords that are hard to guess but easy to remember. Pass phrases work great.
• Never reveal your passwords to others.
• Use a third-party password manager instead of saving them in your web browser.

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